KV-32XBR100

SONY Service Mode

NTSC Version

Compiled by Anthony W. Haukap


Most SONY televisions have electronic service adjustments. This means that adjustments like picture geometry, white balance, and color presets are adjusted via on screen displays, using the remote control. This is the NTSC version of this document.



See also the DVD disc that no Home Theater enthusiast should be without...

Avia or Video Essentials? A comparison of the leading DVD calibration discs


Why would you want these discs? Simply put these discs will probably improve your TV more than anything else you can do. That's a bold statement, but from my experience it holds true in almost every case.



Master Index



Go HomeINTRODUCTIONGo Top

This document is maintained by Anthony W. Haukap

The current version of this FAQ document can always be found on my website at:

The author makes no guarantee as to the accuracy of any information provided in this document, and is not responsible for any consequences of its use.



Go HomeSERVICE MODEGo Top

Most SONY televisions have electronic service adjustments. This means that adjustments like picture geometry, white balance, and color presets are adjusted via on screen displays, using the remote control. For complete details, you need a service manual, available from the manufacture.

Any television or monitor will require professional calibration for it to meet true NTSC standards - or see my How to Calibrate a Television FAQ for do it yourself calibration.

There is also a PAL version of this document available on my HomePage. This document only supports SONY Televisions manufactured for the NTSC markets.

If you're attempting to adjust color or geometry errors, you'll need the Video Essentials DVD, Laser Disc or some other source of test material.

PLEASE NOTE:
SERVICE MODE WARNING:

Without proper documentation and training, you can probably do quite a good job of messing up your television set, perhaps even damaging it.

Don't mess around with the service mode adjustments unless you know what you're doing and have the service manual to guide you.

Once you enter service mode the first thing you should do is record all the original values BEFORE you change anything! - This is the only way to restore the television to its original (factory default) state should it become necessary to do so.

Your results with these procedures may vary and can NOT
be guaranteed to work on your particular television set
USE THEM AT YOUR OWN RISK.


ORDERING THE SERVICE MANUAL:

    Sony Electronics Inc.
    World Repair Parts Center
    8281 N.W. 107th
    Terrace Kansas City, MO 64153 USA
    (800) 488-7669 (USA Only) -or- (800) 345-7669
    (816) 891-7550
    (816) 891-2580 (Fax)
    44-1-71-911-8700 (UK)


HOW TO ENTER SERVICE MODE

Read the SERVICE MODE WARNING before proceeding.

Service switch - small, round opening in the rear cabinet near the Video inputs or the antenna jack (typically early-90's), push and hold while turning the power on - or if there is no service switch on the rear of the TV use the remote control and press within one second (timing is very important) of each other:

    [PWR OFF] - [DISP], [5], [VOL+], [PWR ON]
    -or-
    [PWR OFF] - [DISP], [5], [PWR ON]

The TV will turn on in service mode and the screen will look something like this: SERVICE MODE

    NAVIGATE IN SERVICE MODE

      [1] = Moves to Previous Menu Item
      [4] = Moves to Next Menu Item
      [3] = Adjusts Value Up
      [6] = Adjusts Value Down
      [MTS] = Toggles Stereo/Mono Audio

    SAVE NEW SETTING
      [MUTE] followed by [ENTER] = stores NEW service mode settings to NVRAM

    RESTORE USER SETTINGS
      [8] followed by [ENTER] = Restores All *USER* settings to factory defaults

    RESET VALUES
      [0] followed by [ENTER] = Read Default service mode value from stored settings. (service mode reset)

    LEAVE SERVICE MODE
      [PWR OFF] = Leave Service Mode any settings not written will be in effect until TV is unplugged or a Reset is performed.

    RETURN TO DEFAULT SETTINGS:
    • BEFORE storing NEW settings - unplug TV from wall, wait a few seconds, then plug back in, turn TV set on - All settings not written will have been lost.

    • AFTER storing NEW settings - restore original value from list you made of original values before adjustments and store in NVRAM.

PLEASE NOTE:
RECORD ALL ORIGINAL VALUES BEFORE
MAKING ANY ADJUSTMENTS.


XBR250 COLOR BANDING PROBLEM
If you have a XBR250 and you're experiencing horizontal blue, green or red banding across the screen with a component video connection, you will need to enter service mode and adjust the HOSC parameter. Initially HOSC is set to 7 (factory default), you'll need to change it to about 11 - this will eliminate the color banding in the picture.




Go HomeLIST OF SETTINGSGo Top

   ITEM  TYPICAL  RANGE   DESCRIPTION
-------------------------------------------------------------
   AFC       0    0-3     AFC Loop Gain
   HFRE     42    0-127   Horizontal Frequency
   VFRE     11    0-31    Vertical Frequency
   VPOS     16    0-31    Vertical Picture Position
   VSIZ     18    0-63    Vertical Picture Size
   VLIN      6    0-15    Vertical Picture Linearity
   VSCO     10    0-15    Vertical Correction
   HPOS      6    0-15    Horizontal Picture Position
   HSIZ     11    0-31    Horizontal Picture Size
   PAMP     18    0-31    Pincushion Amp.
   CPIN      4    0-7     Corner Pincushion
   PPHA      7    0-15    Pincushion Phase
   UPIN     10    0-31    Pincushion upper ends, vertical lines
   LPIN     10    0-31    Pincushion lower ends, vertical lines
   PPHA      7    0-15    Keystone correction vertical lines
   HKEY      6    0-15    Keystone distortion, horizontal lines
   HTRP      8    0-15    Keystone correction, horizontal lines
   VCOM      2    0-7     Vertical Compensation
   VUSN      0    0,1     Shrinks Vertical Height to 16x9 Area
   VZOM      0    0,1     Places Bars on Picture to give 16x9 Area
   EHT      15            Adjust Height of VZOM
   ASP      47            Vertical Picture Size - Aspect
   SCRL     31            Vertical Picture Position
   HBLK      1    0,1     Horizontal Blanking (on/off)
   LBLK     15            Left Blanking
   RBLK      3            Right Blanking
   GAMP     18    0-31    Green Amp.
   BAMP     14    0-31    Blue Amp.
   GDRV     18    0-31    Green Driver
   BDRV     14    0-31    Blue Driver
   RCUT     15            Red Cutoff - (lower level)
   GCUT      4    0-15    Green Cutoff - (lower level)
   BCUT      1    0-15    Blue Cutoff - (lower level)
   RDRV     21            Red Amp. - (upper level)
   GDRV     18            Green Amp. - (upper level)
   BDRV     14            Blue Amp. - (upper level)
   DCOL      1    0,1     Color Temperature
   COFF      0    0,1     Color On/Off - B/W Picture
   Y-DC      0    0-15    BLACK background level retention
   R-YR     15    0-15    Sets the amount of RED
   R-YB     15    0-15    Sets the amount of RED
   G-YG     11    0-15    Sets the amount of GREEN
   G-YB      9    0-15    Sets the amount of GREEN
   AXIS      0    0-15    Cleans up the red & oranginess in yellow
   DPIX      0    0-3     Dynamic Picture
   CROM     28    0-63    Chroma Trap
   SPIX     30    0-63    Sub-Picture Contrast (Picture)
   SCON     30    0-63    Sub-Picture Contrast (Picture)
   SHUE     23    0-63    Sub-Picture Hue
   SCOL     26    0-63    Sub-Picture Color
   SBRT     22    0-63    Sub-Picture Brightness (Black Level)
   RGBP     10    0-63    RGB Picture
   SHAP      6    0-15    Sub-Picture Sharpness
   SHPF      3    0-15    This helps with the S-Video sharpness
   NRLV      0    0-3     Find the value that gives the best resolution
   VSMO      1    0,1     Vertical Pull In Range (1 allows PAL in B&W)
   REF       2    0-3     Reference Line
   ROFF      1    0,1     Red Gun  ON(1)/OFF(0)
   GOFF      1    0,1     Green Gun  ON(1)/OFF(0)
   BOFF      1    0,1     Blue Gun  ON(1)/OFF(0)
   RON       1*   0,1     Red Gun  ON(1)/OFF(0)
   GON       1*   0,1     Green Gun  ON(1)/OFF(0)
   BON       1*   0,1     Blue Gun  ON(1)/OFF(0)
   AXPL      0    0,1     Cleans up Reds/Yellows
   ABLM      0    0,1     Automatic Background or Brightness Limiter
   NOTC      1    0,1     Notch Filter  ON(1)/OFF(0)
   VMLV      0    0,1     Scanning Velocity Modulation ON(1)/OFF(0)
   VAPI      0    0,1     Sets vert resolution for 3-d comb filter
   VAPG      0    0,1     Sets vert resolution for 3-d comb filter
   DRGB      0    0,1     On-Screen Display (OSD) Intensity
   DISP     35    0-63    On-Screen Display (OSD) Menu Placement (L/R)
   VTMS      0    0-3     On Screen Display (OSD) - On/Off
   DPDV      1    0-3     Lumipon
   MPIC      8    0-63    Lumipon (depth)
   SVOL      0    0-15    Sub-Volume  (0=Max,15=Min.)
   SBAL      7    0-15    Sub-Balance  (0=Left,15=Right)
   BASS      8    0-15    Sub-Bass  (0=Min., 15=Max.)
   TRE       7    0-15    Sub-Treble  (0=Mix., 15=Max.)
   MPX       -    0-15    Audio ATT
   FILO      -    0-15    Audio I1
   DEEM      -    0-15    Audio I2
   STEV      -    0-15    Audio OSC1
   SAPV      -    0-15    Audio OSC2
   PILO      -    0-15    Audio PILOT
   SEP       -    0-15    Audio WIDE BAND
   VD        -    0-15    Audio SPECTRAL
   LVOL      -    0-15    Audio VOLUME-L
   RVOL      -    0-15    Audio VOLUME-R
   PADJ     63    0-255   Hor/Vert Picture Adjustment (total picture)
   UYBO     32    0-63    Upper Y Bow (B/R Top)
   LYBO     27    0-63    Lower Y Bow (B/R Bottom)
   HAMP     34    0-63    Horizontal Amp. (B/R OuterLines)
   HTIL     32    0-63    Horizontal Tilt (R/R)
   UCBO     39    0-63    Upper C Bow (B/R Corners Only)
   UTIL     37    0-63    Upper Tilt (Top Corners)
   LCBO     41    0-63    Lower C Bow (B/R Corners Only)
   LTIL     40    0-63    Lower Tilt (Bottom Corners)
   DCSH     36    0-63    DC Shift (Static Convergence All Vertical)
   VBOW     30    0-63    Bow distortion correction vertical lines
   VANG     30    0-63    Skew correction, vertical lines
   RTCO      -    0-63    Raster Rotation
   PHPO     79    0-127   Picture In Picture (PIP) Horizontal Position
   PHUE      0    0-31    Picture In Picture (PIP) Hue
   MSHU      -    0-31    Main PIP hue
   MSCOL     -    0-31    Main PIP color
   SSHU      -    0-31    Small PIP Hue
   SSCO      -    0-31    Small PIP Color
   GV SKEW   -    0-63    convergence service item
   GH SKEW   -    0-63    convergence service item
   GH BOW    -    0-63    convergence service item
   RV SKEW   -    0-63    convergence service item
   BV SKEW   -    0-63    convergence service item
   GH PIN    -    0-63    convergence service item
   GH CENT   -    0-63    convergence service item
   GV CENT   -    0-63    convergence service item
   RH CENT   -    0-63    convergence service item
   RV CENT   -    0-63    convergence service item
   BH CENT   -    0-63    convergence service item
   BV CENT   -    0-63    convergence service item
   ID0      88    0-127   Model ID
   ID1     127    0-127   Model ID
   ID2     104    0-127   Model ID
   ID3      64    0-127   Model ID
   ID4      19    0-127   Model ID
   ID5       1    0-127   Model ID

    NOTE:
    1. Not all ITEMS appear on all televisions models.
    2. Provisions for convergence adjustments are not enabled on 27" or smaller Sony direct view television sets.
    3. Typical settings may not apply to your particular model and are shown only for reference purposes.



Go HomeSUGGESTED SONY SETTINGSGo Top

SONY "XBR" SERIES

TRINITONE: NTSC STD - controls color temperature - basically how greys will appear on the monitor. The "High" and "Medium" settings make everything look too blue.

NR: OFF - filters out high-frequency noise, at a slight loss of detail. Turn it OFF and the picture quality improves. It also tends to degrade fine picture detail.

DYNAMIC PICTURE: OFF - when turned ON it whitens light areas and darkens shadow areas of the picture, creating a high contrast although less accurate picture. Leave it OFF.

COLOR CORRECTION: OFF - when turned ON it tries to correct fleshtones but has a tendency to mix up certain colors and make them look like a prosthetic beige.

PROGRAM PALETTE: MOVIE: ON - only the movie mode allows the television set to run with flat and wide video bandwidth. It also shuts OFF scanning velocity modulation (SVM), when VMLV is run down to zero it will shut OFF SVM for the other modes. Each mode (Movie, Sports, etc.) has a separate adjustment memory.

SERVICE MODE ITEMS:

    AXIS   0    Cleans up the red push & oranginess in the yellows
    VAPI   0    Sets vert resolution for 3-d comb filter
                 (do this for all modes)
    VAPG   0    Sets vert resolution for 3-d comb filter
                 (do this for all modes)
    NRLV  0~3   Find the value 0-3 that gives the best resolution
    VMLV   0    Scanning Velocity Modulation (SVM) OFF=0/ON=1
                 (do this for all modes)
    Y-DC   0    Improves BLACK background level retention
    DCOL  0,1   Color Temperature - Select either 0 or 1 whichever
                turns off the "blue tinted" whites. 
    DPIX   0    Dynamic Picture
    AXPL   0    Cleans up Reds/Yellows
    GDRV  18    (GAMP) Green Amp. - (upper level)
    BDRV  14    (BAMP) Blue Amp. - (upper level)
    GCUT   4    Green Cutoff - (lower level)
    BCUT   1    Blue Cutoff - (lower level)
    R-YR  15    Sets the amount of RED
    R-YB  15    Sets the amount of RED
    G-YR  11    Sets the amount of GREEN
    G-YB   9    Sets the amount of GREEN  (8 or 10 may be closer)
    SHPF   3    This helps with the sharpness  (S-Video)

Setting R-YR and R-YB to 15 will greatly improve color accuracy and tone down the reds. Also, when Y-DC is changed from 1 to 0, DC restoration (black level retention) becomes almost perfect.

Sometimes setting items G-YR to 11 and G-YB to 9 may need some more fine tuning using the SMPTE color bars w/gray reference [split bar pattern] (Frame VE-46673, AVS-14415 - NOTE: VE 46673 is mis-calibrated, use AVS-14415) See the section on Setting Tint & Color Level: Matching Gray Reference in the How to Calibrate a Television FAQ for the procedure on how to adjust these two settings.

WEGA SERVICE MODE ITEMS:

    4BCT   7    input4 (component) Blue Cutoff (BCUT -1)
    4BDR  30    input4 (component) Blue Amp (BDRV +1)
    4GCT   5    input4 (component) Green Cutoff (GCUT +0)
    4GDR  36    input4 (component) Green Amp ((GDRV +2)
    BCUT  10    Blue Cutoff
    BDRV  29    Blue Amp
    GCUT  10    Green Cutoff
    GDRV  34    Green Amp
    DPIX   0    Dynamic Picture
    Y-DC   0    Improves BLACK background level retention
    HOSC  11    Fixes problem with color banding on component input
SONY "MODEL-ID" SETTINGS

These ID setting are different for every chassis - in general here's what they control:

    ID-0     Controls number of active video jacks.
    ID-1     This controls video features. Allows notch filter
              (NOTC) to be turned off outside of service mode.
    ID-2     This sets up user interface features. Enables Spanish
              language menus. Allows naming of video inputs.
    ID-3     Enables / disables Picture-In-Picture (PIP) support.
    ID-4     Enables / disables Lumisponder option.

When IC 102 is replaced, these ID values must be reset. The values varies with model and chassis version.