The Antenna Challenge

Evaluating the Performance Characteristics of Scanner Antennas
(and TV Antennas Too!)

Compiled by Anthony W. Haukap


You can find out more about professional and hobby scanning in the following books: (click on the title for additional information)


The Ultimate Scanner 3!
The Ultimate Scanner
by Bill Cheek
Scanners & Secret Frequencies
Scanners & Secret Frequencies
by Henry L. Eisenson
Scanner Modifications and Antennas
Scanner Modifications and Antennas
by Jerry Pickard
ARRL Handbook for Radio Amateurs, 2002
ARRL Handbook for Radio Amateurs, 2002
by Dana George Reed (Editor)

Bug Book: Everything You Ever Wanted to Know About Electronic Eavesdropping ... But Were Afraid to Ask
Bug Book: Everything You Ever Wanted to Know About Electronic Eavesdropping ... But Were Afraid to Ask
by M. L. Shannon
Radio Monitoring: The How to Guide
Radio Monitoring: The How to Guide
by T. J. Skip Arey
Serious Surveillance for the Private Investigator
Serious Surveillance for the Private Investigator
by Bob Bruno
Firehouse Magazine
Firehouse Magazine
12 issues/12 months



Go HomeINTRODUCTIONGo Top

This FAQ is maintained by Anthony W. Haukap

The current version of this FAQ document can always be found on my website at:

While every attempt is made to present accurate data it should be noted that the author makes no guarantee as to the accuracy of any information provided in this document, and is not responsible for any consequences of its use.

All items listed here may be subject to change at any time.



Go HomeThe AntennasGo Top

The antenna - without it, or with the wrong one, even the best scanners are worthless!

The antennas gathered for this challenge are shown and listed below.

Note: All antennas were measured from the bottom of either the BNC or Motorola or SMA connector to the tip of antenna and rounded to the nearest 1/8" (0.125"). Antenna pictures shown below are only relative size -- not to scale.


Antenex DEXE821BNX AR8200 Stock BC200XLT Stock Centurion EXB150BN Centurion EXG806BN Centurion H150BN Comet BNC24 Comet CH-32 Miracle Baby Comet SMA-501 Diamond RH77CA Ericsson Helical Stub IC-R2 Stock Antenna Maldol MH-209SMA Active Hunter Maxon Duck Pryme RD-98 RS 800MHz RS Center-Loaded Telescoping Whip RS Deluxe Antenna RS Stock Antenna RS Stubby Seeker 800 MHz Smiley Super Stick II Uniden Stock
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
  1. Antenex DEXE821BNX
  2. AR8200 Stock
  3. BC200XLT Stock
  4. Centurion EXB150BN
  5. Centurion EXG806BN
  6. Centurion H150BN
  7. Comet BNC24
  8. Comet CH-32 Miracle Baby
  9. Comet SMA-501
  10. Comet SMA-503
  1. Diamond RH77CA
  2. Ericsson Helical Stub
  3. IC-R2 Stock Antenna
  4. Maldol MH-209SMA Active Hunter
  5. Maxon Duck
  6. Pryme RD-98
  7. RS 800MHz
  8. RS Center-Loaded Telescoping Whip
  9. RS Deluxe Antenna
  10. RS Stock Antenna
  1. RS Stubby
  2. Seeker 800 MHz
  3. Smiley Super Stick II
  4. Uniden Stock



  Portable Antennas  

  • (1) Antenex DEXE821BNX
    Injection molded 1/2 wave helical flexible cable, 2.5 dB gain, duck - 821-902 MHz band - molded type - 8" long - Covered BNC connector.

    800MHz High-Gain Antenna.


  • (4) Centurion EXB150BN
    Injection molded 1/4 wave helical flexible cable, -2 dB gain, duck - 150-164 MHz band - VSWR 1.5:1 max at resonance - molded type - 6.5" long - BNC connector.

    High durability and efficiency. Textured finish with strain-relief base. An original 'Tuf Duck' antenna. Available in various standard connectors. Can handle up to 50 watts.


  • (5) Centurion EXG806BN
    5/8 wave, 3 dB gain, duck - 806-866 MHz band - molded type - 7-3/4" long - BNC connector.

    (Also sold by MetroWest of LaGrange Park, IL www.metrowestscan.com - No Longer in Business) as their model number A-116 5/8 Wave 3 dB Gain Duck Antenna for 800 MHz band.)
    I have been asked what the difference is between the DEXE806BN and the DEXG806BN and if that was a typo; first, it's not a typo! Secondly, from what I can tell by looking through Centurion's catalog, the EXE806BN is 1/2 wave, the EXG806BN is 5/8 wave, Thirdly, the EXE806BN has 2.5db gain, while the EXG806BN has a gain figure of 3.0 db. If anyone else can shed more light the differences, I'd appreciate if you email me.


  • (6) Centurion H150BN
    Base loaded 1/4 wave, 0 dB gain, flexible duck - 148-155 MHz band - VSWR 1.5:1 max at resonance - PVC coated helical type - ~12" long - BNC connector.

    An original 'Tuf Duck' antenna, Available in various standard connectors. Can handle up to 50 watts.


  • (7) Comet BNC24
    Dualband High-Gain, 146/440 MHz Rubber Duck Antenna - 2.15 dBi/5.3 dBi Gain - VSWR Less Than 1.5:1 - ~17" long - BNC connector.

    Antenna is made of extremely strong and very flexible material - only 1/16th of an inch in diameter. Can handle up to 20 watts. Appears identical to the Pryme RD-98SMA manufactured by Premier Communications.


  • (8) Comet CH-32 Miracle Baby
    1/4 wave on 2 meters and 440 MHz - 1-3/4" tall - BNC connector.

    Can handle up to 10 watts.


  • (9) Comet SMA-501
    1/4 wave on 2 meters and 440 MHz - 1-3/4" tall - SMA connector.

    Can handle up to 10 watts. Similar to the Comet CH-32 Miracle Baby, but terminates in a SMA connector.


  • (10) Comet SMA-503
    1/4 wave on 2 meters and 5/8 wave on 440 MHz - 8-5/8" tall - SMA connector.

    Can be used for wideband receive: 118-160, 250-290, 360-390, 420-470 and 820-960 MHz. Can handle up to 10 watts, terminates in a SMA connector.


  • (11) Diamond RH77CA
    1/4 Wave on 2 meters, 1/2 wave on 440 MHz - 2.15 dBi Gain - 14-7/8" long - BNC connector.

    It can additionally receive these bands: 120, 150, 300, 450, 800 and 900 MHz. Can handle up to 10 watts.


  • (12) Ericsson Helical Stub Antenna - DH318/600
    Cellular Telephone Antenna - 2-1/2" tall - BNC connector.

    Also sold as Radio Shack Cellular Antenna (cat.# 17-337a)


  • (14) Maldol MH-209SMA Active Hunter
    Rubber Duck - 3" long (flexible) - SMA Connector.

    146/446 MHz, 0 dBi 1/4 wave, VSWR: 2.1 or less. Maximum power: 5 watts. Black color.


  • (15) Maxon Duck Antenna
    1988 vintage - 6-5/8" long - BNC connector.

    Has "MAXON" in raised letters written vertically on collar above BNC connector, top terminator has 2 light-blue colored bands, 5 ridges above BNC collar, BNC has "AMPHENOL 31-2-4051" engraved into the lower edge, no other identifying marks, unknown intended frequency range, obtained sometime around 1988.


  • (16) Pryme RD-98
    Dualband, 146/440 MHz - Super Flexible High Gain Rubber Duck Antenna - 2.15 dBi/5.3 dBi Gain - VSWR Less Than 1.5:1 - ~17" long - SMA connector.

    Antenna is made of extremely strong and very flexible material - only 1/16th of an inch in diameter. Can handle up to 20 watts. Manufactured by Premier Communications. Appears identical to the BNC-24 manufactured by Comet.


  • (17) Radio Shack: 800MHz Scanner Antenna (cat.# 20-283)
    Rubber Duck - 7" long - BNC connector.

    Designed specifically for 800MHz reception. (Introduced April 2003)


  • (18) Radio Shack: Center-Loaded Telescoping Whip Antenna (cat.# 20-006)
    Aluminum Telescoping Whip with Center Coil - Receives 25 to 1300MHz - Adjustable 6-1/4" to 26-1/4" (nine sections) - BNC connector.

    Also for transmitting on 144, 220, 440MHz Ham bands. Adjusted for each frequency based on Faxback Doc. # 37207 Using the Antenna For Receiving.


  • (19) Radio Shack: Deluxe Antenna for Handheld Scanner (cat.# 20-034)
    Rubber Duck - 9-1/4" long - BNC connector.

    Can also be used with Ham HTs for transmitting on the 144MHz or 440MHz Ham bands.


  • (21) Radio Shack: Stubby Antenna for Race Scanner (cat.# 20-288)
    Rubber Duck - 1-3/4" long - BNC connector.

    Designed for superior short-range reception.


  • (22) Seeker 800 MHz Duckie Antenna
    1/2 wave, ground independent - 800-900 MHz band - 10-1/2" long - BNC connector.

    The secret is Seeker 800's patented (US Patent No. 4,940,989), design. Lower antenna section is stiff, upper section is flexible. Sold by Radioware.


  • (23) Smiley Super Stick II (VHF)
    5/8 Wave - flexible base loaded telescopic antenna - Approximately 6 to 9 db gain - Adjustable ?" to ?" (? sections) - BNC connector.

    True 1/4 wave when collapsed.


  • Radio Shack: Telescoping Scanner Antenna (cat.# 20-161B)
    Stainless Steel Telescoping Antenna with Center-Loaded Coil - Receives 30 to 512MHz - Adjustable 16" to 39-1/2" (six sections) - Motorola connector.

    Motorola connector? Must have been designed for the old Crystal Patrolman and Bearcat scanners!.





  •   Outdoor Antennas  

  • Channel Master 5094A Monitenna
    5-band Gain - FREQUENCY COVERED: low band 30-50 Mhz, high band 148-175Mhz, UHF 450-470Mhz, UHF-T 470-512Mhz and UHF-HB 800-912Mhz receive coverage - 10'8" high - Motorola connector.

    Many regard this as the best outdoor scanner antenna.


  • Radio Shack: Outdoor Scanner/Ham Discone Antenna (cat.# 20-043)
    Unity Gain (0 dB) - 25-1300 MHz receive coverage - 44" high - PL-259 connector.

    Also for transmitting on 50, 144, 220, 440, 900 and 1296MHz Ham bands. Resonator and tunable whip for best 50MHz performance.





  •   Mobile Antennas  

  • Radio Shack: All-Band Magnet-Mount Mobile Scanner Antenna (cat.# 20-032)
    25-1300 MHz receive coverage - 34" high - BNC connector.

    Also for transmitting (up tp 25 watts) on 50, 144, 220, 440, amateur bands. RG-58 cable can be easily replaced with RG-6 or RG-8 for improved performance. Antenna elements can be cut to better tune the antenna for the scanner bands, instead of the ham bands. See this site for more information: Bear Wires Electronics (even though it lists the model number as Radio Shack #20-012 it is the same antenna).


  • Magnet-Mount 800 MHz Cellular Phone Antenna (unknown manufacture)
    ??" high - TNC connector.




      "Stock" Scanner Antennas  

  • (2) AOR: AR8200 Stock Antenna
    Telescoping Whip - Adjustable 6-1/2" to 25-3/8" (seven sections) - Swivel BNC Connector.

    Antenna as is supplied with the AR8200 MK3 Wide Range Receiver.


  • (13) ICOM: IC-R2 Stock Antenna
    Rubber Duck - 7" long - SMA Connector.

    ICOM Model #FA-S270c, same antenna as is supplied with the ICOM IC-Q7 dual-band FM Transceiver.


  • Uniden: BC200XLT Stock Antenna (AT-218 ?)
    Rubber Duck - 6-1/2" long - BNC Connector.

    Wire wound helical pattern.


  • (20) Radio Shack: PRO-92 Stock Antenna
    Rubber Duck - 6-1/4" long - BNC Connector.

    Appears identical to the PRO-93, and PRO-95 stock antennas.


  • (24) Uniden: BC245XLT Stock Antenna
    Rubber Duck - ???" long - BNC Connector.


  • Uniden: BC780xlt Stock Antenna
    Metal Telescoping Whip - Adjustable 7-1/2" to 22-1/2" (three sections) - Plastic BNC connector.





  •   "Experimental" Scanner Antennas  

  • Homemade Wire Antenna ("The Wonder")*
    1/16" Stainless Steel Cable - 10" long - BNC connector.

    Cut for 5/8 wave at ~800 MHz.


  • Homemade Wire Antenna ("The Wonder, Mark-II")*
    24 gauge copper wire - various conductors cut to 5/8 wave length - BNC connector.

    Made from solid 24 AWG CU CAT-5 cable, wound around a wood dowel, shrink wraped to stay in place and placed inside a PVC pipe.


    • [*] It’s a wonder it works at all! Grin!




    Go HomeThe ChallangeGo Top

    My initial intention on doing the antenna testing was to use a number of active local (and some not so local) frequencies and compare relative signal strength with the S-meter on my AOR AR8200... a little crude, but should give some useful comparative results.

    Well, that WAS the plan anyway...

    In gathering and using these antennas over the past few months I've come to the conclusion that:

    1. You can't compare outdoor antennas to portable antennas! There's no comparison; the outdoor antenna wins every single time, even something like the unity-gain discone outperforms the best of the portable antennas.
    2. You can basically divide the antennas into 3 categories: All-Band, Band-Specific, and Stubby.
    3. Portable antennas ("ducks") are where my primary interest are right now and I have put the outdoor antenna testing on hold and focused on the best of the best handheld antennas.
    4. You don't need a lot of equipment to decide what antenna is better at which frequencies because there is quite a difference that can be easily heard by using something I call the "flutter test" (see below).

    I also abandoned using only the S-meter units to compare antennas. Because in looking at the S-meter and moving the radio just a few inches in either the side-to-side or front-to-back direction I was able to increase or decrease the received signal strength of weak signals by 3-4 "S" units. I also notice I could do the same by moving the radio up or down in elevation. Even if the handheld radio was left in one place, the "S" unit measurements weren't repeatable over a period of just a few hours. Clearly, this isn't the way to test antennas! This is why I felt that relying solely on using the S-meter units to compare antennas didn’t give real-world results... there must be a better way....

    Therefore, I developed the "flutter test." Here's how it works; first, install the antenna you want to test, tune a weak signal, then move the radio around listening for fades, dropouts, etc. Scientific? No. However, it does give repeatable results and I believe the "flutter test" may be better suited for comparing antennas used with portable handheld radios anyway (this is the "real-world" results that I mentioned before).

    So, using my well-trained and calibrated ears :) here's what I've been able to determine:



    Go HomeThe TestingGo Top

    So as to arrange the data in a format that can be easily compared, the antennas are presented from left to right, while the vertical column represents the frequencies at which each antenna was tested.

    Portable Antennas

    Frequency
    in MHz
    Antenex
    DEXE821BNX
    Centurion
    EXB-150-BN
    Centurion
    EXG-806-BN
    Centurion
    H-150-BN
    Comet
    BNC24
    Comet
    CH-32
    Diamond
    RH77CA
    Ericsson
    DH318/600
    Maldol
    MH-209
    Maxon
    Duck
    Radio Shack
    800 MHz
    Radio Shack
    Deluxe Duck
    Radio Shack
    "Race Scanner" Stubby
    Radio Shack
    Telescoping Whip
    Seeker
    800MHz
    Smiley
    Super Stick II
    Uniden
    Stock Antenna
    Radio Shack
    Stock Antenna
    42.1200 Individual Results Coming As Soon As I Can Transfer My Hand-Written Notes! 0
    154.8750 0
    162.4500 0
    467.9500 0
    857.7875 0
    The rating system is very simple; the best performing antenna on a particular frequency received a 10 (ten), the poorest performing received a 1 (one), and if no signal was received a 0 (zero) is shown.



    Go HomeThe ConclusionGo Top

    For all these test "stock antenna" refers to the kind of rubber duck that ships with something like the Uniden Bearcat BC-245XLT or the Radio Shack PRO-92 scanner. Which appear, performance wise, to be nearly identical.


    ALL Band

    (Public Safety Bands: 40 - 950 Mhz)
    • Best: Radio Shack: Center-Loaded Telescoping Whip Antenna (cat.# 20-006)
    • Good: Diamond RH77CA
    Comments:

    In the "all-band" category the Radio Shack Telescoping Whip (cat.# 20-006) does extremely well. Performance is vastly improved over any stock Uniden or Radio Shack rubber duck. Weak signals produced much less fluttering and were noticeably a lot stronger than with the sock antenna - and this is across the board from 42MHz through 900MHz in all the public safety frequency bands.

    Much of this antenna's performance qualities I believe come from the simple fact that it is adjustable in length. However walking around with a metal rod on a portable radio might not be the safest idea! It can also be, without doubt, easily damaged (not to mention the additional stress placed on the radio's BNC connector) should the radio be dropped. So, while the RS Telescoping Whip may be the best all-around antenna, it probably isn't practical for day-to-day use.

    The other telescoping whip I looked at was the Smiley Super Stick II (VHF-5/8 Wave). This antenna comes packaged in a plastic bag without any instructions, I guess they ass-u-me that you know how to use it! In contrast the RS Telescoping Whip came with a single sheet explaining how to adjust the length for various radio frequencies. The BNC connector on the Smiley Super Stick II prevented me from attaching it to a few of the scanners. In examining it I noticed that the center pin extends below the base of the BNC (it wouldn't stand upright if you tried to set it on a table). I exchanged it for another one that turned out to be the same way - I don't know if this is a manufacturing defect or if that's the way they intend it. It was also physically heavier (stainless steel vs. the aluminum of the RS antenna) and made the radios (that the BNC connector fit) top heavy and prone to tip over. I really wanted to try this one, but without instructions to adjust it and the BNC fiasco I wasn't able to fully utilize it.

    Also in the "all-band" category is the Diamond RH77CA. I would rate its overall performance nearly identical to the RS Telescoping Whip. I would give the VHF-Lo/Hi edge to the RS Telescoping Whip, UHF was indistinguishable, but at 800MHz I would say the Diamond RH77CA was slightly better.


    VHF Band

    (Public Safety Bands: 150 - 175 Mhz)
    • Best: Centurion H150BN
    • Good: Seeker 800 MHz Duckie Antenna
    Comments:

    For VHF "band-specific" antennas the Centurion H150BN (148-155 MHz band) is definitely equal to or maybe a bit better than the RS telescoping whip in this region (see how the RS whip quickly became my benchmark standard!). The 12" length of the Centurion (one of the longer ducks I have) probably helps its performance in the VHF-Hi region.

    Outside of the VHF band, performance is acceptable in both the UHF and 800MHz bands, but the stock Uniden/Radios Shack antenna is slightly (and only just slightly) better at 800MHz.


    800 MHz Band

    (Public Safety Bands: 800 - 950 Mhz)
    • Best: Seeker 800 MHz Duckie Antenna
    • Very Good: Centurion EXG806BN
    • Good: Radio Shack 800 MHz Antenna
    Comments:

    For 800MHz "band-specific" antennas, the Seeker 800 MHz Duckie Antenna is the clear winner... easily! With the Centurion EXG806BN (5/8 wave, 3 dB gain) being second best.

    Both of these antenna's performance easily exceeds anything that the RS Telescoping Whip can provide and are a vast improvement over any stock antenna. The Seeker 800 also works very well at VHF frequencies - this would be a good choice when 800MHz is your primary concern, but also need to listen to VHF frequencies occasionally. The reason I mention that the Centurion EXG806BN comes in second is that it may be easier to find at your local radio shop (the only place I've been able to find the Seeker-800 is over the internet via RadioWare's website). On a very weak and distant 800MHz TRS data channel the Seeker 800 (barely) acquired the control channel, whereas the Centurion EXG806BN wasn't able to break squelch or distinguish it from the background hash.

    Another worthwhile mention in this category is the Radio Shack 800MHz antenna. It’s performance was nearly equal to that of the Centurion EXG806BN. It also has a much shorter stature than either the Seeker or Centurion models, which may be an important factor as well, and is readily available at your local neighborhood Radio Shack store.


    Stubby Antennas

    (Public Safety Bands)

    When it comes to stubby antennas you're going to have to give up more than just length! The stock Uniden/Radio Shack antennas in almost every case easily exceeded performance of all the stubbies... which doesn't say much for their performance! The stubby antennas have a couple of advantages and do work well as an attenuatator and thusly are a favorite among racetrack fans because they "filter" out most of the radio traffic outside the general area. And, although you're giving up performance, when inconspicuous and low-profile are key, these are your best choices:
    • VHF/UHF Best: Maldol MH-209BNC Active Hunter
    Comments:

    For VHF/UHF the Maldol "Active Hunter" model MH-209BNC is very good, but it's not so hot on 800MHz. VHF performance is only slightly reduced from the stock Uniden/Radio Shack antennas, which was kind of a surprise. It is a bit longer than most stubbies I've seen, at 3" long it's probably as tall as you can get and still call it stubby! :)

    • 800 MHz Best: Comet CH-32 Miracle Baby
    Comments:

    For 800MHz the Comet "miracle baby" model CH-32 works fine. Again, you have to give up something and in this case it's VHF/UHF frequencies. In fact on a relatively strong local VHF weather signal I get quite a lot of fluttering - something I've never experience before with ANY antenna! I would go as far as to say that it's almost deaf in the VHF range.

    The local 800MHz TRS stuff is solid with this antenna - but nowhere near the performance of even the stock antenna on distant or weak 800MHz TRS systems.

    Even though it is a rather poor performer at VHF/UHF, its stature sure can't be beat by many!



    Go HomeFinal ThoughtsGo Top

    As you can see I looked at a number of antennas, but the ones listed above proved to be the best of the bunch on Public Safety Frequencies; basically on the 42, 155, 450 & 850 MHz bands. The scanner used to do the "s-meter" testing was primarily the AOR AR8200-MK3. The "flutter" testing was done primarily with a PRO-92 ("B" model revision). Comparisons were also done with both the Uniden BC-245XLT and the BC250D.

    While most antennas will show a definite peak at certain frequencies, most consumer grade scanners (those are the kind you and I buy!) are prone to intermod in high RF environments, thus causing the gain of the antenna to actually degrade the overall receiver performance rather than enhance it - if the signal sounds "stronger" with the attenuator ON, then you’re probably using an antenna with too much gain.

    As with most receiving antennas, longer is usually better. This can be attributed to a larger signal capture area. However, in a very high RF congested area a standard stock antenna may be the best all around antenna.

    Several of the antennas include here (e.g. Comet, Diamond, etc.) are designed as transmitting antennas and optimized for the two meter and 70 cm amateur (HAM Radio) bands. Performance on the adjacent public safety bands is probably slightly reduced.

    I hope you find this information useful. I did this primarily out of curiosity for my own use and I thought I'd share the results with you. If you have any questions, comments, or suggestion you can reach me at the email address listed at the bottom of this page.

    In case you're wondering; I received no "freebies" or any other form of compensation from any of the manufactures. All the antennas used were purchased either from a local retailer whenever possible or over the internet.



    Go HomeTIP: Use a Ccounterpoise
    to Increase Performance
    Go Top

    I have been told that a simple counterpoise; a 12"-24" piece of wire, with an alligator clip soldered to one end, attached to the BNC connector of the antennas, will increase the received signal.

    In my experiments, this works particularly well when the radio is sitting on a table. The effect of the counterpoise isn’t nearly as great when the radio is held in hand, as the body tends to act in the same way as the wire.



    Go HomeCalculate Antenna Length
    by Frequency
    Go Top

    Frequency MHz.


    WavelengthFeetInches
    Full :
    3/4 :
    5/8 :
    1/2 :
    1/4 :




    Go HomeThe ManufacturesGo Top

      Centurion Wireless Technologies, Inc.
      Corporate Headquarters 
      P.O. Box 82846 
      Lincoln, NE 68501 USA 
      Office # 402-474-0706 
      Sales Toll Free # 1-800-228-4563 
      Office Fax # 402-467-4528 
      Sales Fax #800-826-3774 
      sales@centurion.com
      http://www.centurion.com/
      
      | MetroWest Inc. No Longer in Business
      | 822 N. Spring Ave.
      | LaGrange Park, IL 60526
      | Catalog requests and orders (800) 657-1475
      | Technical information (708) 354-2125
      | sales@metrowestscan.com
      | http://www.metrowestscan.com/
      
      Radio Shack
      300 West Third Street, Suite 1400
      Fort Worth, Texas 76102
      Phone: 817-415-3200
      817-415-3240 (FAX)
      support@radioshack.com
      http://www.radioshack.com/
      
      Radioware
      PO Box 209
      Rindge, NH 03461-0209, USA
      Phone: (800) 457-7373 or (603) 899-6957 
      (603) 899-6826 (FAX)
      radware@radio-ware.com
      http://www.radio-ware.com/
      
      Uniden America Corporation
      216 John St., P.O. Box 580
      Lake City, South Carolina 29560
      Customer Service: 1 (888) 6-UNIDEN -or- 1 (800) 297-1023
      Repairs: 1 (800) 235-3874
      Parts Department. number: 1 (800) 554-3988
      Fax: 1 (817) 858-3219
      V/TTY Access: 1 (800) 874-9314
      http://www.uniden.com/